That's what I thought too, until I actually subscribed to their "service", noticed how bad it was. Don't get me wrong, I wanted to love CR, I really did. I even gave them multiple tries, but the experience was always the same.
They make wild claims about "same day" releases, yet are very often late, or at least slower than fansubbers. Not rarely lower quality too. Let that sink in for a moment: Slower and often lower quality than people who DON'T get paid for their work.
And every time they admit to beign seriously delayed, they don't even apologize or explain why and act as if it was their good right to take as long as they want without explanation, as if they were offering a free service. Bad work ethic is not ok in business.
In addition to that, at least for some shows (every show I watched) they downright lie, putting their supposed "same day" release to a somewhat later date. I still remember trusting them, paying them in good faith thinking I'm "supporting the industry and getting speedy releases", then checking the actual schedule, and not only was it released ages ago, it was already fansubbed everywhere. I don't mind if they're slower, if everything else was great AND if they were honest about it. But they downright LIE to their customers, and that is the part that angers me. Lying to your customers is THE deal breaker for me.
Add to that their rude and downright snooty "customer service" and their horrible video player (which is unusable for me, and I never found out why. It doesn't play properly 95% of the time. Neither do I know why they don't make it clear that you will not be able to use most their service abroad (Continental Europe)- another lie by omission which other subscription services make clear before you pick a package. In fact, Crunchy doesn't even care to solve issues after you already bought their service- instead, upon friendly, but confused inquiry why I suddenly don't have access to almost every show that was promised to me anymore, they replied: "We're sorry you're offended by the way licensing works". No words.)
They've never, imo, been able to shake their not-so-legal-downright-criminal-stealing-from-other-fansubbers past.... I'm all for suporting the industry, and I will do it wherever I can, but crunchyroll in an unprofessional, lying excuse for a company through and through.
I'd subscribe to a different company in a heartbeat, or even CR if they came under new management, but as it stands, I absolutely hate that site. Total shame for what could've been a great concept.
Feel free to tell me I'm wrong and just had a bad experience, but that's the impression they've given me over the many years they've been in their (shady) "business".... :/
Sorry for the long rant
CR just bothers me ... a lot.. ugh.. *nibbles on cookies to make it better*
Thumbs up to everyone involved in making this partnership. It's a great leap forward for Manga in the West
). This is awful....
